Passenger looking to cancel their air ticket with any cancellation can use the 24-hour rule for KLM. A full refund will be provided to passengers under this rule. To get eligible:
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A flight must be canceled within 24-hour of purchase.
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Only flights operated by KLM Royal Dutch Airlines are eligible.
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The scheduled departure must be booked at least 7 days in advance.
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Flight must originate to and from the US.
The 24-hour rule applies to flight changes also. If you have a query, KLM customer service will be able to answer that.
How does the Travel Class matter while Canceling KLM Flight?
Every passenger can enjoy different flexibilities depending on the travel class and ticket type. While some tickets are refundable, there are non-refundable tickets also. Here are the salient features of ticket types.
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Economy class standard – Those booked in this class may not be able to get a refund.
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Economy class flex – If you’ve booked an economy class flex ticket, you can cancel and get a refund.
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Premium economy standard – These airfares are usually non-refundable and non-changeable.
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Premium economy flex – Cancelling before the first flight should make you eligible for a refund.
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Business Class standard – This travel class falls in the non-refundable category as per the KLM Refund Policy.
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Business Class Flex – Cancellation of the first flight will make you eligible for a refund or a voucher for future travel.
Dialing KLM customer service at +44 20 76 60 02 93, can connect you with a KLM agent. If you’re still not able to get clear picture of how your travel class increases or decreases flexibility vis-à-vis cancellation, you can call HolidayGlobes at +44-203-657-6653.
How to Cancel KLM Flight Tickets?
The process is customer-friendly and passengers can choose among one of the below-mentioned ways as per the KLM Cancellation Policy:
Cancellation of flight online - Go to My Trip and retrieve your flight bookings by entering your booking code or Flying Blue account number. When you log in, you’ll be redirected to Manage Booking with several options. You can cancel your flight booking by choosing the cancel option.
Cancellation via phone call - If you’re in the know of the cancellation rules, you can dial KLM contact number for cancelling your ticket. Provide the customer service agent with your booking details. Most probably, the agent wouldn’t ask you the reason for cancellation. Make sure that the cancellation details provided by the agent is right before hanging up. Don’t forget to enquire about refund amount and cancellation charges.
Cancellation at the airport - Locate the KLM service counter at the airport. Make sure you’ve all the documents with you. When your turn comes, you can request the KLM representative to cancel your ticket. The KLM representative will provide you with a cancellation confirmation along with additional information about refund process.
Looking to cancel KLM flight? The help is right away when you call KLM Royal Dutch airlines at +44 20 76 60 02 93. Or, you can connect with HolidayGlobes at +44-203-657-6653 for your queries.