The type of ticket you have booked will determine the process of changing or cancelling a Delta ticket. If it is a Basic economy ticket, you will not be able to change. Tickets in Main cabin or above may require you to pay a cancellation or change fee. In this HolidayGlobes, we will take our readers through the common concerns of passengers on Delta cancellation policy.
What is the Cancellation Policy of Delta?
If you want to withdraw your travel plans, Delta allows you to cancel all tickets. Under Delta cancellation policy, you can cancel non-refundable and refundable tickets. But Basic tickets will require you to pay a cancellation fee and you will be getting partial e-credits. Basic tickets on the airline are the least flexible. But, if you cancel within 24 hours of the booking for a flight, you may get a refund in the original form of payment. Main cabin and above tickets can usually be cancelled by paying a fee. Here are some things you should remember about the cancellation fee.
-
Cancellation fee can be up to $400 - The exact fee will be based on your origin, destination and ticket type.
-
Cancellation fee is $0 (excluding Basic economy tickets) – For travel originating from US and Canada.
Even if you have a Delta refundable ticket, you will have to cancel the ticket before you apply for a refund. You can call the airline at +020-7660-0767 to know whether you are eligible for a refund. Our HolidayGlobes available at +44-203-657-6653 will also provide you details on refund eligibility.
What Happens if you Cancel a Non-Refundable Flight?
This depends on whether the 24-hour free cancellation is available to you or not. If it is available, you can cancel a non-refundable flight to get a refund in the original form of payment. Under Delta flight cancellation policy, you must cancel the ticket before departure. Here are the different scenarios when free cancellation is not available.
-
E-credits will be offered after deducting the cancellation fee.
-
If it is a Basic Economy award ticket, the cancellation fee will calculate in miles and the remaining miles will be redeposited in your SkyMiles account.
-
A no-show will also result in cancellation. Under Delta refund policy you can claim your taxes but the remaining portion will be forfeited by the airline.
What type of Delta Tickets are Refundable?
Main cabin and above tickets are usually refundable. If your flight originates in US, Puerto Rico and Canada, you will not have to pay any cancellation fee. This doesn't apply to Basic Economy tickets. Here is a look at the tickets that can be refunded.
-
Delta One, First Class, Delta Premium Select, Delta Comfort+, Main Cabin - For tickets originating in Caribbean to US, Canada, Mexico or Central America.
-
Delta One, First Class, Delta Premium Select, Delta Comfort+, Main cabin - For all tickets originating in US and Canada to Caribbean, South America, Europe etc.
Are Non-Refundable Tickets Changeable?
Basic economy and basic economy award tickets are non-refundable and non-changeable. Your entire ticket will carry no worth if you change them. When you change a refundable ticket, you may be able to retrieve a part of the ticket. Here are some things you should remember about changing tickets on Delta.
-
A fare difference will apply for ticket changes.
-
If your new flight costs less than your current flight, you may be issued an e-credit for the fare difference.
Delta offers you discounted tickets that cannot be booked online. You can call Delta customer service number +020-7660-0767 if you want to know whether you can cancel or change them. Our HolidayGlobes executives available at +44-203-657-6653 can also assist you with cancellation or changing airline tickets.