If you have made reservations with Oman Air and unavoidable circumstances compel you to cancel your flight booking then you do not need to dread the cancellation procedure since, with Oman Air, the cancellation policy is transparent knowing which you can apply to get a refund as well.
And, for the passengers who are not well acquainted with the process of how they can get a refund from the airline, they can refer to this article which is dedicated to providing you with refund guidelines, refund policy, and procedures that can help save time.
Guidelines for raising a refund on your canceled Oman Air flight
There are certain guidelines that you must abide by before you get to know how to get a refund from Oman Air, which are as follows:
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This is to be noted that as per the airline’s policy, you are eligible to get a refund only if the reservations were made online through the official website of the airline, customer service of the airline, or the head office of Oman Air.
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Apart from that, if your flight tickets consist of a connecting flight with a different airline or other code-share services then you will not be eligible to get a refund. It may be possible that some of the ticket amounts be refunded which will be notified by the airline. The refund if initiated will be credited back to the original payment method which was used during the flight booking.
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Another scenario where you can raise a refund request is when your Oman Air flight gets delayed by the airline due to numerous reasons. If your flight departs from a European airport then you should definitely check for compensation during flight delays. Under EU law, if your flight is delayed by the airline for more than 3 hours then you are entitled to get a compensation of about USD 700 per person from the airline.
Hence, these are a few of the guidelines that you should keep in mind before considering applying for a refund for your canceled flight of Oman Air either online or via calling the reservation department of Oman Air.
Oman Air Refund Policy
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If you cancel your flight booking within 24 hours of making the reservation then you will receive a full refund for the flight reservation.
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If initiated, the refund will always be credited back to the original payment method of the passenger which was used during the flight booking.
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The refund will only be credited to all the passengers who raise the refund request. You can submit the request by filling out the refund form or contacting customer service.
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After applying for the refund, you will be credited back within 7 business days.
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The refund is provided to the passenger either in full or partial amount as per the policy.
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If you have made your Oman Air flight booking through a third party then you have to contact them for refund requests.
How to raise a refund request for Oman Air online?
There are two ways how to raise a refund request for your canceled flight from Oman Air:
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You can submit a refund request via an online form provided on the website and,
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You can reach out to the Reservation Department of the airline asking for a refund.
Online request for refund
The easiest and quickest way to request a refund for your canceled flight is through the online website. The online refund request form can be found on the website using the procedure given below and manage your flight booking in time:
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Start the procedure by going to the official website of Oman Air and then locate the option of “Manage Booking”.
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Click on it and then hit on the option of refund from its subsection to continue.
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Then you have to provide the flight booking details on the refund request page to proceed.
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You should specify the contact details to receive the notifications on your refund request.
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Mention the comments clarifying your case to add weight to it and then submit the refund request against your Oman Air flight booking.
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The refund will then be credited within 7 business days.
Raising the request to the Reservation Department
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To begin, you have to contact the airline through the toll-free number.
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After you are connected with a representative of the airline, you can request a refund. You must provide your flight booking details to proceed further.
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Then the representative will check the eligibility of getting a refund against your reservation. If you are found eligible then the refund request will be submitted.
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You will be provided with all the details to keep track of your refund and you can ask the representative if you have any queries or doubts.