Virgin Atlantic will review the conditions of the fare to process a cancellation. Only unused or partially used tickets are eligible for cancellation. You may qualify for a full refund if you cancel your flight within 24 hours of booking and only if the scheduled departure is not less than 7 days away. In this HolidayGlobes blog, we will be offering more details on Virgin Atlantic cancellation policy.
Does Fare Class Restrict My Virgin Cancellation?
Yes, the fare class you choose can influence your cancellation options. Virgin Atlantic offers various fare classes, each with different terms and conditions. Here is a look at the flexibility of the fare classes on Virgin.
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Flexible fares - Upper Class or certain Premium Economy tickets are more flexible. You can cancel within 24 hours and receive a full refund.
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Standard fares - The Economy Classic and Economy Delight on Virgin Atlantic might be subject to a fee.
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Basic fares - Economy Lite is the most basic fare on Virgin Atlantic and non-refundable.
The intricacies of cancellation and refund policy may be frustrating. But, at HolidayGlobes we have ticketing executives who deal with such issues day in and day out. Do call us at 0344 209 2722 or +44-203-657-6653 for any help with refund and cancellation.
How will Virgin Atlantic Process my Cancellation Request?
If you cancel your Virgin Atlantic flight, you will receive an email within 7 working days confirming your refund processing. After this confirmation, it may take up to 14 additional working days for your payment provider to credit the funds to your account. Most providers process refunds within 3-5 working days, but some can take up to 14 days. Here are some general rules on the Virgin Atlantic cancellation policy 24 hours.
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If you haven’t received a refund within this timeframe, you will need to get in touch with the airline.
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If you booked through a travel agent, another airline, or travel insurance, refunds must be handled directly with those parties.
Do I Get Some Privilege as a Frequent Flyer on Virgin?
If you cancel an award ticket at least 24 hours before flight departure, 100% of your Virgin Points will be re-credited to your account. However, unless EC Regulation 261/2004 or other rules prevent it, you will be charged a cancellation fee. Here is a breakdown of the rules which apply even if you are travelling on a reward flight.
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£30 for cancelling a flight originating in the UK.
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$50 for cancelling a flight originating in the US and other regions.
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If your ticket was purchased with Virgin Points and cash, Virgin Atlantic refund policy requires the refunds to be processed according to fare rules of the ticket.
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If you use your Virgin Points to apply for a discount, your Points will not be refunded unless your flight is modified, suspended, cut back, or cancelled.
How to Cancel My Virgin Atlantic Reservation?
If you made your booking via a travel agent, you need to call the travel agency. For other reservations, you can cancel the reservation through the website or by calling the Virgin Atlantic customer service number. You’ll be required to fill up a separate refund request in case you have received a partial or incorrect refund. Here are the forms available online
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For claiming a refund for group booking.
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For claiming a refund on seats, upgrades or excess baggage.
If the process seems a bit complex, well, we have ticketing executives to support you. Call us at 0344 209 2722 or +44-203-657-6653 for all your refund and cancellation issues with Virgin Atlantic.