Singapore Air offers a full refund within 24 hours of the booking only if the flight is 7 or more days away from the time of booking. If cancellation is not in the 24-hour window, Singapore Airlines will go by the fare conditions to offer you a refund. In this HolidayGlobes blog, we will elaborate more on how Singapore Airlines cancellation policy will help you when your travel plans change.
What is the Refund Policy of Singapore Airlines?
Singapore Airlines allows a refund on a valid ticket that has not been used. To get more details on the refundability of tickets, you can call Singapore Airlines at 0207660 8988. If the ticket is partially used, you will get a refund on the unused segments only. Singapore Airlines has four fare classes - economy, premium economy, business, and first. According to Singapore Airlines refund policy, cancellation for a full refund is either not allowed or it is allowed with a fee. The cancellation fee is higher for lower classes and vice-versa. If your tickets were purchased with credits, the fare conditions of the tickets will apply. If your ticket has segments with more than one fare class, the most restrictive cancellation policy will apply. This means if there are two segments and one of them requires you to pay a higher fee, then you will need to pay the higher one for both segments. If the tickets are non-refundable, you are still eligible to get a refund of the taxes if you cancel your ticket. Here is a breakdown of how your refund request will be treated.
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Economy – The lowest class or Economy Lite is non-refundable. But there are charges for the other classes.
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Premium Economy – Premium Economy Lite is non-refundable. The other tickets in this class are refundable with a fee.
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Business - Business Lite tickets are non-refundable. The other tickets in this class are refundable with a charge.
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First - Singapore Airlines ticket refund policy requires you to pay a cancellation fee.
Still unsure about how your options of getting a refund stack up? Singapore Airlines can be reached at 0207660 8988 if you need help. HolidayGlobes has travel executives who know the refund policy of Singapore Airlines. Do call us at 0203-657-6653.
How Do I Get a Refund from Singapore Airlines?
Cancelling your ticket is essential to get a refund. Click the manage booking tab on the homepage of Singapore Airlines and enter your ticket details to access the booking details. From here you can cancel the ticket. If your flight is 72 or less hours away, you can contact the local office. The address and the contact details of local offices can be found on the official website. Here are some things to remember when you want a refund.
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Check the validity - If 30 days have passed after the expiry of the ticket, the airline reserves the right to offer you a refund according to cancellation policy singapore airlines.
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Use the assistance request form – If you are not able to cancel your ticket through 'manage booking', you can use the assistance request form available online.
Cancellation with Singapore Airlines is an easy process. But not all tickets are cancellable through the website. Singapore Airlines can assist you at 0207660 8988. You can also seek help from HolidayGlobes. We’re available at 0203-657-6653.