So, you have another appointment scheduled on the date of flight. Or, any unexpected emergency has arisen. Whatever may be the reason, getting a refund for a canceled ticket is a seemingly arduous task and many air passengers have to face distress when they want a refund. While most airlines will refund the ticket, the bigger question is how convenient it is to get a refund. In this blog by HolidayGlobes, we will discuss Etihad refund policy.
Are you Eligible for an Etihad Refund?
You need to make sure that you are eligible for a refund before going ahead. Here is how you can check your eligibility.
Fare type will decide whether you get full refund
If you are looking for a refund, you will have to check the type of fare. While you will be able to get a full refund if you are traveling deluxe business, cancellation charges will apply for value and comfort tickets. Let’s assume that you are travelling by first class. According to the Etihad cancellation policy, you will not have to pay cancellation fee. This means you are eligible for a full refund if you cancel a first-class air ticket.
When there is a change in flight
In case Etihad makes any changes in flight, it will let you know whether you can get a refund. To get all updates, you must make sure that you have updated your email address.
Is Getting a Refund from Etihad Convenient for a Passenger?
Now, it is natural to feel anxious while you are expecting a refund. You need not worry because you should receive your refund well within 21 days, if you paid by credit or debit card. You need to give Etihad airways a window-period of 45 days for processing your refund. Etihad Credit is a great alternative available for passenger where they can simply convert the cost of the flight into credit which they can use to pay for flights or extras with Etihad Airways in the future. And, if you have booked your ticket using Etihad Credit, the airline will credit the amount back to your Etihad Credit account.
What to Do If you Haven’t Got your Etihad Airways Refund?
Help is available in case you don’t get your refund even after 45 days. You can have a live chat with a customer service agent to get any of your queries answered regarding refund. Apart from refund, the customer support of Etihad will be ready to address any other grievance. The airline will connect you with an airline staff 24/7 to clear all your doubts.
Many air passengers have to spend tense moments while waiting for the refund. If you are traveling by Etihad Airways you can be sure of extra convenience. To get more details you can connect Etihad customer service at +44 (0) 345 608 1225 or get in touch at +44-203-657-6653 which is a much faster way.
How Do I Speak to Someone at Etihad?
All of us would like our journeys to be hassle-free. But that may not be possible always. There will always be a probability of last-minute bottlenecks. While traveling by air, they can sometimes be so unnerving that you need to speak to someone as soon as you can. Etihad customer service is available 24/7 just in case you are facing an issue.
Seeking help would become necessary in a few situations. Here are the some of the common scenarios when you would need help:
When you need assistance – If you are physically challenged, you will need a wheelchair.
You misplaced your valuables – After have disembarked you realize a valuable is missing and you suspect you have left it on your seat.
Flying with pets – Do you have a pet along with you and you need to know how to get it transported?
When there are flight delays – Customer helpdesks would provide the necessary updates in case of flight delays.
These are reasons valid enough to seek help and you can dial Etihad contact number +44 (0) 345 608 1225 or +44-203-657-6653.
Final Thoughts
To conclude, passengers will find the Etihad phone number at +44 (0) 345 608 1225 or +44-203-657-6653 an invaluable aid when they are navigating through airports. Etihad Airways makes sure passengers get the necessary help within a reasonable time.